You have 14 days from delivery to tell us you want to return something, and a further 14 days to send it back. This includes sale items.
Items must be unworn, unwashed and in their original condition with tags attached.
Return postage is paid by the customer unless the item is faulty.
Refunds go to the original payment method within 14 days of us receiving the return.
All items are fitted with a security ribbon. If it has been removed, we may reduce your refund to reflect the item’s condition.
Earrings and intimate items cannot be returned once unsealed.
To start a return, use the contact form and choose Returns.